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Terms of Use

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1. Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Tloxorelkhun ("Company," "we," "our," or "us") governing your access to and use of our website and printing services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

By using our services, you represent and warrant that:

  • You are at least 18 years of age or have reached the age of majority in your jurisdiction
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using our services under applicable laws
  • All information you provide is accurate, current, and complete
  • You will maintain the accuracy of such information

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Services Description

Tloxorelkhun provides professional printing services, including but not limited to business card printing, brochures, flyers, stationery, and other custom print solutions. Our services are subject to availability and may be modified, suspended, or discontinued at any time without prior notice.

We strive to provide accurate descriptions and specifications of our services, but we do not warrant that service descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.

4. Orders and Payments

4.1 Order Placement

When you place an order through our website or other channels, you are making an offer to purchase our services. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4.2 Pricing

All prices are stated in Norwegian Kroner (NOK) and are subject to change without notice. Prices include applicable taxes unless otherwise stated. We reserve the right to correct pricing errors and may cancel orders placed at incorrect prices.

4.3 Payment Terms

Payment is required at the time of order placement unless alternative arrangements have been agreed upon in writing. We accept various payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.

4.4 Order Confirmation

Upon receiving your order, we will send you an order confirmation via email. This confirmation does not constitute acceptance of your order but merely acknowledges receipt. Acceptance occurs when we begin production of your order or send you a shipping confirmation.

5. Design Files and Intellectual Property

5.1 Your Content

When you submit design files, artwork, logos, or other content to us for printing, you retain ownership of your intellectual property rights. However, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify your content solely for the purpose of fulfilling your order.

5.2 Your Responsibilities

You represent and warrant that:

  • You own or have the necessary rights to all content you submit
  • Your content does not infringe on any third-party intellectual property rights
  • Your content does not violate any applicable laws or regulations
  • Your content does not contain defamatory, obscene, or offensive material

5.3 File Requirements

You are responsible for ensuring that your design files meet our technical specifications. We may reject files that do not meet our requirements or request corrections before proceeding with production.

5.4 Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Tloxorelkhun or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

6. Production and Delivery

6.1 Production Timeline

We provide estimated production and delivery times, but these are not guaranteed. Production begins only after we receive your approved design files and payment. Delays may occur due to factors beyond our control, including but not limited to material shortages, equipment failures, or force majeure events.

6.2 Proofs and Approval

For certain orders, we may provide digital proofs for your review and approval. You are responsible for carefully reviewing proofs for accuracy, including spelling, layout, and color. Once you approve a proof, we are not responsible for errors that were present in the approved proof.

6.3 Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays in delivery caused by shipping carriers or other factors beyond our control. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6.4 Inspection

You must inspect your order upon receipt and notify us of any defects, damages, or discrepancies within 7 days of delivery. Failure to notify us within this timeframe constitutes acceptance of the products.

7. Quality Standards and Variations

We maintain high quality standards for all our printing services. However, you acknowledge and accept that:

  • Slight color variations may occur between digital proofs and printed products due to differences in screen displays and printing processes
  • Minor variations in cutting, folding, or finishing are inherent in the printing process
  • Paper texture, weight, and finish may vary slightly from samples or descriptions
  • Industry-standard tolerances apply to all specifications

These variations are not considered defects and do not constitute grounds for rejection or refund.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim arising from or related to our services shall not exceed the amount you paid for the specific order giving rise to the claim
  • We are not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or lost data
  • We are not liable for delays, failures, or errors caused by factors beyond our reasonable control
  • We are not liable for any damages resulting from your use or inability to use our services

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Tloxorelkhun, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Your infringement of any third-party intellectual property rights
  • Content you submit to us for printing
  • Your use of our services

10. Prohibited Uses

You agree not to use our services for any unlawful purpose or in any way that:

  • Violates any applicable laws, regulations, or third-party rights
  • Infringes on intellectual property rights
  • Contains defamatory, obscene, or offensive content
  • Promotes discrimination, hatred, or violence
  • Involves fraudulent or deceptive practices
  • Distributes malware or harmful code
  • Attempts to gain unauthorized access to our systems

We reserve the right to refuse service to anyone for any reason at any time.

11. Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • Our services will meet your specific requirements
  • Our services will be uninterrupted, timely, secure, or error-free
  • The results obtained from using our services will be accurate or reliable
  • Any errors in our services will be corrected

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Oslo, Norway.

12.3 Informal Resolution

Before initiating formal legal proceedings, you agree to first contact us to attempt to resolve any disputes informally. We will make reasonable efforts to resolve disputes amicably.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use our services will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Tloxorelkhun regarding your use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have questions about these Terms, please contact us:

Tloxorelkhun
Nedre Kalbakkvei 88
1081 Oslo, Norway
Phone: +47 23 14 44 00
Email: helpdesk@tloxorelkhun.world